Resolving Current Water Supply Disruption

Official Statement on the Current Water Supply Disruption

Acknowledging the Community’s Concerns

Addressing the severe and ongoing water supply disruptions affecting our community. We understand you are angry, and you have every right to be. We recognize that these issues are not new and that this crisis has been developing over a long period of time.

Our actions are guided by a fundamental, shared principle: water is a basic human right. In this statement, we will provide a factual explanation of the failures and the decisive actions we are taking to restore your service.

Analysis of the Current Water Supply Issue

The current water crisis is the result of specific and identifiable infrastructure failures. Our immediate efforts are focused on addressing these mechanical breakdowns to restore stability to the water system.

Primary Cause: Booster Pump Failure

The most immediate problem is the failure of our booster pumps. As of this statement, only one booster pump is currently operational. With our system operating at severely reduced capacity, it lacks the fundamental ability to meet the community’s water demands. This is the direct cause of the low pressure and supply shortages you are experiencing.

Compounding Factor: Water Quality Issues

Alongside the critical pump failures, we recognize that the issue of “red water” has been a known and contributing factor to the low water supply. This water quality concern compounds the primary challenge posed by the failing pumps.

We are taking immediate and decisive action to correct these failures.

Committed Actions for Resolution

Restoring a stable and safe water supply requires firm commitments to repair and upgrade the failing infrastructure. To that end, we are taking the necessary actions.

At Ariobex Property (Pty) Ltd we have committed to a two-part infrastructure response:

• Repair of Booster Pumps: Ariobex Property (Pty) Ltd will fix the two non-operational booster pumps.
• Sewage Pump Station Upgrade: Ariobex Property (Pty) Ltd will upgrade the capacity of the sewage pump station.

These actions represent the crucial first steps toward a comprehensive and lasting solution.

Concluding Remarks

We want to reiterate that we understand the immense hardship this water crisis has placed upon every resident. Rest assured that the municipality and Ariobex Property (Pty)Ltd are acting with urgency to resolve this situation and restore the reliable service you deserve.

We thank you for your patience during this exceptionally challenging period and will continue to provide updates as progress is made.